Introduction

Tellet is an AI-powered research platform for conducting asynchronous interviews at scale.

Platform Overview

Tellet enables you to conduct interviews through an AI interviewer that asks questions, follows up on responses, and collects participant feedback. Participants access interviews via a link and respond via text, speech, video, or image.

Key capabilities:

• AI-moderated interviews – Automated, adaptive conversations that probe deeper without a human moderator
• Voice- and text-based responses – Voice-first design captures spontaneous, emotive feedback
• Automated analysis – AI transcribes, clusters themes, identifies drivers, and produces insight summaries in hours
• Research Assistant – Ask questions about your conversations in plain language and get answers backed by participant quotes (Beta)
• Segment Comparison – Compare how different respondent groups answered, side by side
• Multilingual support – Works in 64 languages for global research coverage
• GDPR-compliant and EU-hosted – All data processing happens within the EU
• Fast and scalable – Hundreds of interviews completed and analysed within hours
• High-quality qual at quant speed – Qualitative depth with quantitative reach
• Insight delivery – Output structured by themes, quotes, outliers, and summaries for easy stakeholder sharing

Platform Structure

Organization
├── Workspace (Private or Shared)
│   └── Project
│       └── Conversations (participant responses)

Organisation: Your company account. Created automatically when you sign up.

Workspace: Container for projects. Default private workspace created on signup. Create shared workspaces for team collaboration.

Project: One interview setup with questions, instructions, and settings. Contains all participant conversations.

Conversation: Individual participant interview response.

Core Features

Interview Design

• Set AI interviewer personality (tone and language)
• Add interview questions with configurable follow-up depth (0-3 levels)
• Upload stimulus materials (images, videos, audio, PDFs) - perfect for concept tests
• Configure screening questions

Distribution

• Direct link sharing
• QR code generation
• Website embed code
• Research panel integration

Analysis

• AI-identified themes across responses
• Research Assistant — plain-language Q&A backed by participant quotes (Beta)
• Segment Comparison — compare respondent groups side by side
• Individual transcript review
• Multi-language translation support
• Data export (Excel, CSV, TXT)

Monitoring

• Completion rates
• Average interview duration
• Participant demographics
• Real-time response tracking

Getting Started

1. Create account and verify email - Account Setup
2. Build your first interview project - First Project Guide
3. Test the interview using the Test Chat feature
4. Publish and share with participants

Additional documentation:

• Workspaces - Workspace management
• Research Design - Question writing guidance
• Results Analysis - Data analysis features

Support

• Email: [email protected]
• Documentation: FAQ
• Next: Account Setup