A quick overview of what participants need to take part in a Tellet interview.
Minimum Requirements
Essential
- Browser: A current version of Chrome, Firefox, Safari, or Edge
- Internet: A stable internet connection
- Device: Any reasonably modern phone, tablet, or computer
For Audio Responses (Optional)
- Working microphone
- Browser permission to access the microphone
For Video Responses (Optional)
- Working camera
- Browser permission to access camera and microphone
- A stronger, more stable connection (Wi-Fi recommended)
Device Compatibility
Computers
- Modern Windows PC: Yes
- Modern Mac: Yes
- Linux: Yes (Chrome or Firefox)
Phones
- Modern iPhone: Yes
- Modern Android: Yes
- Older phones: Text and audio work; video may be unreliable
Tablets
- Modern iPad: Yes
- Modern Android tablets: Yes
- Older tablets: Text and audio work; video may be unreliable
Browser Compatibility
Supported
- A current version of Chrome, Firefox, Safari, or Edge
Not Supported
- Internet Explorer
- Very old or stripped-down browsers (the interview shows a message recommending a supported browser)
Internet Requirements
Text and Audio
Work on a typical home Wi-Fi or modern mobile data connection.
Video
Video responses need a stronger, more stable connection. Wi-Fi or a cable/fibre connection is recommended; on a slow connection, keep video responses short.
What Participants Need to Know
Suggested message:
Requirements:
- A reasonably modern phone, tablet, or computer
- A current browser (Chrome, Safari, Firefox, or Edge)
- A stable internet connection
- [If audio/video: Working microphone/camera]
- (estimated time) minutes of time
Pre-Interview Checklist
Basic:
- Using supported browser
- Device charged or plugged in
- On Wi-Fi or good mobile data
- Have 20-30 minutes
For Audio/Video:
- In quiet location
- Good lighting (video only)
- Camera/microphone working
- Ready to grant browser permissions
Common Questions
Q: Do I need to download anything?
A: No. Everything works in browser.
Q: Will this work on my phone?
A: Yes. Modern iPhones and Android phones are supported.
Q: My internet is slow - will this work?
A: Text and audio work on most connections. Video needs a stronger, more stable connection — use Wi-Fi when you can.
Q: I don't have a webcam - can I participate?
A: Yes. Video is optional. You can respond with text or audio only.
Q: Will this use a lot of mobile data?
A: Text and audio use very little. Video responses use noticeably more, so use Wi-Fi for video when you can.
Browser Warnings
If a participant is on a very old or stripped-down browser, the interview shows a message recommending Chrome, Firefox, Safari, or Edge.