Complete discussion guide templates showing question structure, probing levels, and probing guides in context.
Questions: 8
"Hi! Thank you for joining us. We'd love to understand your shopping experience on GreenGrocer so we can make it even better. There are no right or wrong answers - we want your honest thoughts. Let's get started!"
1. "How often do you shop for groceries online, and what services do you use?"
2. "Walk me through your last grocery shopping experience on GreenGrocer - from opening the app to delivery."
3. "What do you love most about shopping on GreenGrocer?"
4. "What frustrates you most about the experience?"
5. "How do you decide what to order? Walk me through your thought process."
6. "Tell me about a time when something went wrong with an order."
7. "How does GreenGrocer compare to traditional grocery shopping or other delivery services?"
8. "What would make you shop with GreenGrocer more often?"
Questions: 10
"Welcome! Thank you for taking time to share your thoughts. We're exploring potential new features for SalesHub and want to understand your current process. Your honest feedback will directly shape our product roadmap. Let's dive in!"
1. "Describe your role and your main responsibilities."
2. "Walk me through how you currently track and manage your sales pipeline."
3. "What's the most time-consuming part of your sales process?"
4. "How do you currently forecast revenue and track deals?"
5. "Here's a demo of our new forecasting feature. How would this fit into your workflow?"
6. "What problems would this feature solve for you?"
7. "What concerns do you have about this feature?"
8. "How likely would you be to use this feature regularly (daily, weekly, monthly, never)?"
9. "What would you expect to pay for a feature like this?"
10. "What haven't I asked about this feature that's important to you?"
Questions: 6
"Welcome, and thank you for sharing your time with us. We want to understand your experience with telehealth appointments to improve our service. Your responses are confidential. Please speak openly - we're here to listen and learn."
1. "Tell me about your recent telehealth appointment - what was it for, and how did it go?"
2. "How did the video appointment compare to an in-person visit?"
3. "What was the best part of the telehealth experience?"
4. "What challenges or frustrations did you encounter?"
5. "Would you choose telehealth for future appointments? Why or why not?"
6. "What would improve your telehealth experience?"
Questions: 9
"Hi! Thanks for being part of FitTrack. We want to make the app better for users like you. We want your honest feedback - what works, what doesn't, and what could be better. Ready?"
1. "How long have you been using FitTrack, and how often do you use it?"
2. "Walk me through a typical session - what do you do when you open the app?"
3. "What's your favorite feature or aspect of FitTrack?"
4. "What's the most frustrating part of using the app?"
5. "Tell me about the last time you tried to log a workout. How did it go?"
6. "Have you ever tried a feature and then stopped using it? Which one and why?"
7. "Here's a design for our new progress tracking screen. What's your reaction?"
8. "How does FitTrack compare to other fitness apps you've used?"
9. "If you could change one thing about FitTrack, what would it be?"
Questions: 5
"Thanks for rating us! We'd love to understand your experience a bit better and help us improve. Your honest feedback is incredibly valuable to us."
1. "You gave us a score of %%npsScore%%. What was the main reason for that score?" (see the Dynamic Variables guide)
2. "Tell me about a specific experience with our product that influenced your rating."
3. "What's one thing we could do to improve your experience?"
4. "How does our product compare to alternatives you've used or considered?"
5. "Is there anything else you'd like us to know?"