How do I get support?
Email [email protected]. The team aims to respond within 24 business hours. Live chat is not available.
Do you offer onboarding sessions?
Yes. Email [email protected] to schedule an onboarding session for you and your team.
Do you offer training webinars and tutorial videos?
Yes. Contact [email protected] for access to training resources.
Can I get example discussion guides or industry case studies?
Yes, both are available on request. Email [email protected].
How do I get a quote for a project?
Fill in the form at https://tellet.ai/quotes.
What should I include when contacting support?
Include a description of the issue, your organisation and workspace name, your role, any error messages you saw, the project name if relevant, and the browser and device you are using. The more detail you provide, the faster the team can help.